Windows Server Support Contract

Service: "Windows Server Support & Maintenance"

"Ensure seamless and secure Windows Server operations with Q8it’s expert support!

We deliver professional solutions for optimal performance, with proactive monitoring and maintenance to prevent downtime."

What’s Included?

✔ Regular monitoring & maintenance for Windows Servers.

✔ OS & software installation/updates to patch vulnerabilities.

✔ Backup management & recovery assistance.

✔ Performance & resource tracking (CPU, RAM, Storage).

✔ Software troubleshooting & misconfiguration fixes.

✔ Detailed monthly reports on server health & actions taken.

Exclusions:

✖ No hardware replacement/upgrades (e.g., HDDs, RAM).

✖ No support for unlicensed/unauthorized software.

✖ No fixes for client-inflicted damage or natural disasters.

Post-Purchase Process:

✅ Our team will contact you within 24 business hours to initiate support.

✅ Provide secure access details and any special requirements.

Contact Information:

📞 Technical Support: +965 22204021

✉️ Email: [email protected]

🕒 Business Hours: Sun-Thu (7 AM – 10 PM)